Casino / Live
Your account data at rajanpo is handled with care — from the moment you register through every transaction you make with DANA, OVO, or GoPay. This policy explains what we collect, how we use it, and the choices you have over your own records, with availability subject to local law and eligible regions in Indonesia.
When you open an account with us, we collect the details you provide during registration — your contact information, login credentials, and the payment method you connect, whether that is DANA, OVO, or GoPay. Transaction records are retained to support your account history and to fulfil any verification requirements applicable under local law. We do not sell your personal data to third parties. Data shared with payment processors is limited to what is needed to complete the transaction you initiated. Cookies and session identifiers are used to keep your account active across devices — so when you move from a mobile session back to desktop, your lobby position is preserved. Where local law in Indonesia governs data handling, our practices follow those requirements for eligible regions. Retention periods vary by data type: login activity is kept for account security purposes, transaction records are kept to support dispute resolution, and marketing preferences are held only as long as your account remains active. You can review the current state of your stored preferences after logging in to your account dashboard.
Transaction data from DANA deposits and withdrawals is processed only to complete the transfer you requested. Records are retained for account history and any applicable local verification requirements in Indonesia.
When you connect OVO to your account, we store only the reference needed to route your transactions. We do not hold your OVO PIN or full wallet credentials at any point in the process.
GoPay payment references are logged against your account session. The current state of your linked payment methods is shown in the wallet section of your account dashboard after login.
We collect device type, session identifiers, and browser context to keep your account consistent across mobile and desktop. This data is used for security and session continuity, not for advertising profiling.
This policy covers the data rajanpo collects and processes directly through your account. It does not extend to third-party services you access through links on our platform, nor to the internal data practices of payment processors like DANA, OVO, or GoPay — those are governed by their own privacy terms. Understanding the boundary helps you know where to direct a question.
Covers all data collected when you register, log in, or update your account details on rajanpo. This includes email, contact information, and session tokens used to keep your account secure across devices.
Covers transaction references and wallet-link data for DANA, OVO, and GoPay processed through your rajanpo account. Does not cover the internal data practices of those payment providers themselves.
Covers lobby activity, game-session identifiers, and preference data recorded while you browse rajanpo. This data is used to restore your session state and is not shared with game studios or external advertisers.
Does not cover data collected by external sites, linked services, or payment apps you navigate to from rajanpo. Those services operate under their own policies, and we have no control over how they handle your information.
You have real choices over the data we hold. If you want to review what is stored against your account, log in and check the account dashboard — your profile details, linked payment methods, and marketing preferences are all visible there. Corrections to contact information or account details can be made directly from the account settings page without contacting support. If a field cannot be edited from your dashboard, raise a request through our support channel and we will process it. For questions about data retention or how a specific piece of information is used, our support team can provide a factual answer based on your account record. Where local law in Indonesia grants you the right to request deletion or portability of your data, those requests are handled through the same support path and are subject to eligibility under applicable local regulations.
Log in to your account dashboard to see your stored profile data, linked DANA, OVO, or GoPay details, and your current communication preferences. No support request is needed for a standard account review.
Update your contact information or account preferences directly from account settings. If a field is locked for security reasons, submit a correction request through live chat or email support.
Contact our support team to ask how a specific piece of data is used, how long it is retained, or whether it is shared with any third party. We respond based on the actual record held for your account.
For deletion or portability requests under applicable local law, submit the request through support with your registered account details. Eligibility depends on local regulations for your region in Indonesia.
Privacy questions are handled by our support team through the channels below. For account-specific requests, have your registered email address ready so we can match the request to the correct record without delay.
Open the live chat icon from any page while logged in to your account. The chat window connects you directly to a support agent who can pull up your account data and answer policy questions in the same session.
Send your question or data request to the support email address shown in the Contact section of your account dashboard. Include your registered account email so your record can be located accurately.
Many common data questions — what is stored, which payment methods are linked, your current preferences — can be answered without contacting support at all. Log in and open account settings to check your current data state.
Account security at rajanpo is built around access controls and session management rather than a single point of protection. Login sessions are authenticated before any account data is shown, and linked payment methods — DANA, OVO, GoPay — are stored as references rather than full credentials. Cookie retention is limited to what is needed to maintain your session and restore your lobby state across devices. If you have not interacted with your account for an extended period, session tokens are cleared automatically. Data requests and corrections go through a verified support path so that changes are only made against the account that can be authenticated.
Login sessions use authentication tokens that expire after inactivity. Your account state — including your current lobby position and linked wallet references — is restored when you log back in, without requiring you to re-enter payment details each time.
We use session cookies and preference cookies only. No third-party advertising cookies are placed through rajanpo pages. You can review cookie behaviour through your browser settings, though disabling session cookies will affect account functionality.
Transaction records are kept for the period required by applicable local regulations and to support dispute resolution. Marketing preferences are held only while your account is active. The current retention state for your account is visible in the account dashboard after login.
When this policy changes in a material way, we update the version date shown at the top of this page and notify you through your registered contact details. The current version is always the one shown here; previous versions are not publicly archived.
These are the questions we hear most often about how your data is handled. If your question is not covered here, the support team can give you a specific answer based on your account record.
We collect the contact details you enter during registration — your email address, username, and the information needed to link a payment method such as DANA, OVO, or GoPay. We also log device and session data used to keep your account secure across mobile and desktop access.
Payment method data is stored as a reference identifier, not as full wallet credentials or PINs. This reference is used only to route transactions you initiate through your account. The current state of your linked methods is visible in the wallet section of your account dashboard after login.
Yes. Log in and open the account dashboard to see your profile details, linked payment methods, and stored preferences. For a full data record beyond what the dashboard shows, submit a request through live chat or email support with your registered account email.
Most account details — contact information, communication preferences — can be edited directly from the account settings page without contacting support. If a field is locked, raise a correction request through live chat or the support email shown in your account dashboard.
Game studios such as Pragmatic Play and Habanero supply game content to the lobby. They receive session identifiers needed to load and record your game activity, but they do not receive your full account profile, payment details, or contact information.
Submit a deletion request through our support channel with your registered account email. Eligibility and scope depend on applicable local regulations in Indonesia. Transaction records required for dispute resolution or legal compliance may be retained for the period required by local law even after an account closure request.
Inactive accounts have their session tokens cleared automatically. Marketing preferences are removed from active use. Core account and transaction records are retained for the period required under applicable local law for your region, after which data is removed from active systems in accordance with our retention schedule.